Privacy Policy
Last Updated: 09 December 2024
Planck Network Cloud Service & Datacenters Providers - FZCO ("Planck Network," "we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our AI Cloud platform (the "Platform").
Data Collection Practices
We collect the following personal data from you when you create an account on our Platform:
Names
Email addresses
Phone numbers (optional)
We collect this data through website forms when you create an account.
Data Usage
We use the collected data solely for the purpose of providing you with our services. This may include:
Account creation and management
Service delivery and support
Communication regarding your account and services
We do not share your personal data with any third-party service providers.
Data Security
We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These steps include:
Implementing encryption for data storage and transmission
Maintaining firewalls and access controls
In the event of a data breach, we will take prompt action to mitigate the risks and notify affected users. We will also work with a third-party professional to secure our systems and prevent future incidents.
Data Retention
We will retain your personal data for a period of 24 months from the date you last used our Platform. After this period, your data will be securely deleted or anonymized.
User Rights
You have the right to request access to, rectification of, and erasure of your personal data. You can exercise these rights by contacting us at founders@plancknetwork.com.
Cookie Policy
We use cookies on our Platform to improve your user experience. Cookies are small text files that are stored on your device when you visit a website. They allow us to remember your preferences and settings, analyze website traffic, and personalize your experience.
You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies altogether. However, disabling cookies may limit your ability to use certain features of our Platform.
Third-Party Services
We use Google Analytics to collect and analyze website traffic data. Google Analytics uses cookies to track user behavior on our Platform. You can learn more about Google's privacy practices and how to opt-out of Google Analytics tracking here: Link to Google Analytics Opt-out.
Data Transfers
We do not transfer your personal data outside of the United Arab Emirates (UAE).
Children's Privacy
We do not knowingly collect data from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at founders@plancknetwork.com.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at founders@plancknetwork.com.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Platform. You are advised5 to review this Privacy Policy periodically for any changes.