Planck Network Cloud Service & Datacenters Providers - FZCO ("Planck Network," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Data Protection Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the UAE Personal Data Protection Law (Federal Law No. 4 of 2012) and other applicable data protection laws.
Data Protection
Last Updated: 09 December 2024
Data Collection
We collect personal data directly from you when you interact with our services, such as:
Account Creation: When you create an account, we may collect your name, email address, and phone number.
Service Usage: As you use our services, we may collect information about your usage patterns, including IP address, device information, and service usage logs.
Data Usage
We use your personal data for the following purposes:
Providing Services: Delivering and improving our cloud services.
Account Management: Managing your account and providing customer support.
Security: Protecting our systems and preventing unauthorized access.
Compliance: Adhering to legal obligations and regulatory requirements.
Data Sharing
We do not share your personal data with third parties, except as required by law or to provide essential services.
Data Security
We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: Encrypting sensitive data at rest and in transit.
Access Controls: Limiting access to your data to authorized personnel.
Regular Security Audits: Conducting regular security assessments to identify and address vulnerabilities.
Incident Response Plan: Having a plan in place to respond to security incidents promptly and effectively.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the retention period expires, we will securely delete or anonymize your data.
Your Rights
You have certain rights regarding your personal data, including:
Access: The right to access your personal data.
Rectification: The right to request correction of inaccurate or incomplete data.
Erasure: The right to request deletion of your personal data.
Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
Objection: The right to object to the processing of your personal data.
To exercise these rights, please contact us at founders@plancknetwork.com.
Contact Information
If you have any questions or concerns about our Data Protection Policy, please contact us at founders@plancknetwork.com.
By using our services, you acknowledge and consent to the collection, use, and disclosure of your personal data as described in this Data Protection Policy.